Website Support, Maintenance, and Care Plans

Keep your website running smoothly with reliable ongoing support

A website is not a one-time project. Without regular updates and monitoring, even well-built sites can develop issues over time. We provide consistent, predictable support so your site stays secure, stable, and up-to-date. 

Who This Service Is For

What’s Included

How We Work

Initial Review

We assess the current state of your website.

Stabilization

We fix immediate issues and bring everything up to date.

Ongoing Care

Monthly updates, monitoring, and maintenance.

Support as Needed

Request updates or changes at any time.

Reporting (Optional)

Periodic reports depending on plan.

A Closer Look at Support

We maintain WordPress, Shopify, WooCommerce, and Squarespace sites, whether we built them or not. Our approach combines preventative care with responsive support so your website remains stable for the long term.

Expected Outcomes

Example Use Cases

Frequently Asked Questions

Do you maintain sites you did not build?

Yes, we begin with an audit.

We fix issues as part of your plan.
Typically monthly unless otherwise required.
Yes, with priority for care plan clients.
Yes, depending on your plan.

We're MoonSoar Services

Headshot of John Craig
Headshot of Courtney Wilson

We’re obsessed with creating websites that empower our clients to be able to spend more time running their own business than worrying about their websites.

We’re all about original thinking, intuitiveness, breaking stereotypes, and empowering others.

Our superpowers are finding connections between related or seemingly unrelated things while solving the problems you’re facing with your website.

We specialize in planning and project management, and taking your gathered requirements and transforming them into a solution that will help you reach your business goals.

If you value discovering the truth and empowering others…

…and you want to feel cared for, with trust and confidence in your web partners…

…then we’d love to get to know more about you & your project.