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Terms & Conditions

Last Updated: November 19, 2025

Welcome to MoonSoar Services (“we,” “us,” or “our”). By accessing or using our website, purchasing products, or submitting information, you agree to the following Terms & Conditions. Please read them carefully.

If you do not agree with these terms, you should not use this website.

1. Use of This Website

You agree to use our website for lawful purposes only and not to engage in any activity that could harm the website, interfere with its operation, or attempt to access information not intended for you.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We make every effort to ensure that product descriptions, pricing, and availability are accurate. However:

  • Prices may change without notice

  • Products may be updated, modified, or discontinued

  • We do not guarantee that descriptions or content are error-free

We reserve the right to limit or cancel orders at our discretion.

3. Ordering & Payment

All purchases made through our website must be paid in full at the time of ordering.

3.1 Payment Processing via Stripe

Payments are securely processed through Stripe.
By completing a purchase, you agree to Stripe’s payment processing terms and privacy policy.

We do not store or have access to your full credit card information.

4. Shipping, Delivery & Returns

If your business ships physical products, I can expand this section — but here’s a general default version:

  • Shipping and delivery estimates are provided for convenience and are not guaranteed

  • Once shipped, responsibility for delivery transfers to the carrier

  • Returns or exchanges may be accepted according to our return policy (if applicable)

If you don’t yet have an official return/refund policy, I can draft one to match your business model.

5. User Accounts (If Applicable)

If your website allows customers to create accounts:

  • You are responsible for maintaining the confidentiality of your login information

  • We are not responsible for unauthorized account access due to lost or shared credentials

  • We may suspend or terminate accounts that violate these Terms

If you don’t offer accounts, I can remove this section.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and layout—is the property of MoonSoar Services or its licensors and is protected by copyright and trademark laws.

You may not:

  • Copy

  • Reproduce

  • Distribute

  • Modify

any part of this website without our written permission.

7. Third-Party Links & Tools

Our website may include links or tools that direct you to third-party websites or services.

We are not responsible for:

  • The content of third-party sites

  • Their privacy practices

  • Any damages or issues arising from their use

You use third-party services at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law:

MoonSoar Services is not liable for any damages arising from:

  • Use of our website

  • Inability to access our website

  • Errors or omissions in site content

  • Interactions with third-party services

  • Purchase or use of our products

This includes, but is not limited to, indirect, incidental, consequential, or punitive damages.

9. Indemnification

You agree to indemnify and hold harmless MoonSoar Services, its owners, and affiliates from any claim or demand arising out of your:

  • Use of this website

  • Violation of these Terms

  • Violation of any law or third-party rights

10. Site Availability & Updates

  • We may update, modify, or temporarily suspend the website at any time

  • We do not guarantee uninterrupted or error-free operation

  • We may update these Terms & Conditions periodically

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario, Canada, and applicable federal laws.

Any disputes will be handled in the courts of Ontario.

12. Contact Information

If you have questions about these Terms & Conditions, you may contact us at:

Email: info@moonsoar.com
Mail:
MoonSoar Services
14 Chisholm Street
Cambridge, ON
N1R 4E2
Canada